Terms of Service

1. Acceptance and eligibility

By placing an order with Roshine, you confirm that you can lawfully purchase digital goods in your location, that the information you provide is accurate, and that you accept these terms together with the warranty information shown on the storefront.

2. Inventory and listing accuracy

Sales status is updated in real time as accounts are sold, while new inventory is typically added every 7 days. Availability is not guaranteed until confirmed on Discord. Each listed account comes from a real player with a normal play history, not a scripted, botted, studio-farmed or mass-produced account, and we exclude accounts with known histories of cheating, abuse or other rule violations.

Listing details describe the account at the time of verification. Key facts can be cross-checked against official in-game and Battle.net records during the verification and handover process.

3. Ordering, pricing and payment

Orders are handled manually through Discord using the account ID or a screenshot. Price, availability, payment method and any applicable fee must be confirmed before payment. Never pay an unverified person claiming to represent Roshine.

4. Delivery and inspection

Most orders are delivered within 5 minutes after confirmed payment; rare high-tier accounts may require additional preparation. The buyer should test the supplied credentials and review the account promptly, normally within 30 minutes of delivery. If verification must be delayed, notify us immediately.

5. Refunds and listing corrections

Digital goods are normally final once correctly delivered. A correction, replacement or refund may apply if the credentials supplied by us prevent the first login, the account had an undisclosed abnormal status at delivery, or a material listing fact cannot be verified. Contact us before changing security information so the issue can be documented.

6. Warranty and after-sales support

If an account is reclaimed, hacked or permanently lost because of a previous-owner issue, the lifetime security warranty provides an equal-value replacement or full compensation after verification. Eligible OW2 accounts also receive unlimited assistance for unlock-related issues. Region changes and unban appeal assistance are optional paid services; official approval is never guaranteed.

7. Buyer responsibilities

• Keep credentials, recovery details and private keys secure and do not share them.
• Follow the handover instructions and use a stable device and IP during the initial security period.
• Do not use the account for cheating, abuse, fraud or any activity that violates game or platform rules.
• Provide accurate evidence when requesting warranty or dispute support.

8. Platform risk disclosure

Account trading is not officially supported by Blizzard. Changes in location, device, IP address or security information can trigger platform risk controls, and platform decisions remain outside Roshine's control. A stable device and IP for about 7 days before making major account changes can reduce, but not eliminate, that risk.

9. Liability and changes

Roshine is responsible for the commitments expressly stated in the listing and warranty. We are not responsible for losses caused by buyer credential sharing, misuse, rule violations, unsupported modifications or third-party platform decisions. Terms may be updated when the storefront, support scope or legal requirements change.

10. Contact

For order, warranty or dispute support, contact us through the official Discord or email links shown on the storefront and include the account ID.